Musings from America 5 - Cars, Bureaucracy and Postmen

America is truly the place of the car, OK Herr Daimler may have been the first, but the USA has embraced them fully. It may be to do with distance but virtually every family has two or more cars, you rarely see anyone walking, apart from the car to the mall.

Now I thought I knew about car models, but clearly my European perspective missed out on the brands available and even where the brand is known, there are unheard of models.

So Scion is unique as is Plymouth, Buick, Ram trucks, though they are part of Dodge who has a few UK models, Cadillac known but rarely seen in UK ...........there are Japanese and Korean, so Toyota is big, Hyundai, Honda, Nissan are commonly sighted, ........ though the latter is pronounced Neesan, .........are all present but no sign of Renault, Citroen or other individualistic marques, but Volvo is here on a small scale, BMW, Mercedes and some Jaguars and even Range Rovers.

Since Fiat bought out Dodge and Jeep there are dealers selling Fiats now, though I have not seen many on the road. Most Americans seem to be in the "big is beautiful" sector, so whilst in the UK, Toyota's big saloon, sedan in American, is the Camry, here there are larger models like the Avalon. But look at the SUV range, UK and USA has the Rav4, though the model I saw seems to be ahead of UK ones, but here there are three bigger SUVs, a Highlander around the Jeep Grand Cherokee size and two more above that.

 Now I like big cars but have to admit I have met my ceiling in that regard, I have on hire a Chevy Suburban as mentioned previously and after a few weeks, I now pronounce it too big, too wide, too long, anything that can make a big Jeep or a Range Rover a standard SUV, with mid and full size above is really big, unless of course you are on the Interstate surrounded with three 18 wheeler artics, (say semi) in the pouring rain, then it seems marginally better, no idea how a Fiat 500 would feel ! 

This has three rows of seats and then luggage space, thankfully the parking spaces are equally wide and long.

I have however had my first and hopefully last encounter with the Police, due to a slight collision with a small Toyota Corolla, minor damage only but the police were called and turned up in about 30 minutes, with blue lights, we were off the road and safe.

Being fair I did not encounter the attitude that you see on TV and Films sometimes, and they coped with my UK licence and that I had no insurance certificate, people carry both everywhere, fine, they took details and then retreated to the patrol car for 20 minutes at least, leaving the other party and I having a pleasant conversation. Maybe I was being checked with Interpol ....... no idea but they came back and gave us a notice of the rights of citizens, you have to pay later for a full report, government agencies everywhere find ways of separating citizens from their spare cash.

I assume I am not being charged, as I never got the American Miranda caution, in the British tradition, I expressed reject but did not admit fault, though as I hit her from behind that may well count. I reported to Car hire people who were severely underwhelmed, I still have the car, but sent in an accident report.

Now that in itself is a triumph of form over function, imagine a form, barely 4 inches x 5 ( no metric stuff over here) crammed with tiny boxes to fill in detailed information, some of which was repeated in another section and unless you have tiny writing impossible.

I went UDI and typed a report covering most of the information requested, and the submitted this with my customer feedback as above.

Then the bureaucracy of Dollar Car Hire became more frustrating, you have various numbers for Customer Service, breakdown, renewal etc, I had a number for the branch but that was not answered and circulated back to the call centre. All I wanted to know was where to send this, I assumed there might be an email, wrong, I assumed the call centre would be able to advise, I guess I am not the first customer to have a prang ................but advice and helpful information was lacking and the website needs a new design and some more useful information.

As a result I printed the report, put in an envelope and posted to the Branch from which the car came. So far no reply, they are probably writing to me in the UK ! 

At least I got a chance to try out the US Postal Service, same queues, same one person open, the others closed ....... but at least a new experience. There are no postboxes, I believe you can give letters to the postman who comes round in his van, stopping at your post box which is on the edge of the property. No he does not get out, he delivers through his window and then drives on, so you must not park in front of someone's letter box.

Still an interesting experience and this continues, trips to Memphis and The Smokey Mountains to come, maybe a trip on a riverboat. More things to discover I am sure.